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Shipping policy

Return Policy

Return Policy

We offer a 100% Satisfaction Guarantee on our products. Any hair extensions / Wigs that have been altered, washed or worn in any way will not qualify to be returned. We honor this for up to 30 days after purchase (30 days = date package left our facility to date return is received). Orders returned after 30 days will be sent back to the customer.

Hair must be in the original state the same as it was sent to you.

We do not refund shipping charges.

For altered products (bundles are unwrapped / extensions/ wigs have been worn) all sales are final. This applies to both online and in-person purchases.

All clearance products including special listings are Final Sale and cannot be returned or exchanged.

Contact Us with any question you may have about your potential return.

You can ship returns and exchanges to:

iBaddCollectionLLC

POBOX 870513 

Stone Mountain Georgia 30087

Office Hours:

Clearance Products

All clearance products including special listings are Final Sale and cannot be returned or exchanged.

If you have any questions about these products please contact us directly first to make sure it is clear as to what you will be receiving.

Exchange Purchases

All exchanges are Final Sale and cannot be returned or exchanged.